Return received goods

We regret that you would like to return/cancel your order. If you have problems with your order or parts are missing, please contact us in advance by telephone 04232 416 9999 or email info@die-ladesaeule.de, in many cases the problem can be resolved without returning or canceling the order.

If the goods were delivered damaged, we will of course cover the return shipping costs.

Click here to go to the returns portal.

However, if the delivery is returned due to, for example, not being satisfied or an incorrect order, the customer must bear the return costs.

For this purpose, the goods must be sent to the following address:

Crebus GmbH Nord, Roggenkamp 1B, 27299 Langwedel

In the event of a defect that is not your fault